Introduction
The goal is to achieve service excellence by providing efficient customer service, managing point of sale (POS) operations, and ensuring effective in-store merchandising, all of which contribute to a positive customer experience.
Duties & Responsibilities
Job Objectives:
- To carry out all point of sale operational activities promptly and effectively.
- To maintain a high level of accuracy in scanning items and processing payments, including managing clubcard rewards.
- To ensure cash is handled securely at all times.
- To actively promote the Clicks’ clubcard and enroll new members to meet participation targets.
- To inform customers about ongoing promotions to enhance sales and ensure they “feel good and pay less.”
- To provide exceptional customer service by serving as a brand ambassador, being approachable, and delivering friendly and professional assistance.
- To execute and uphold all merchandising and housekeeping tasks in line with store and visual merchandising standards.
- To support the Group’s vision of being the preferred health and beauty retailer by embodying and promoting the company values.
- To stay informed about products, promotions, and events to provide accurate information to customers consistently.
Knowledge:
- Basic mathematical skills
- Experience in retail/FMCG and an understanding of merchandising and promotional strategies
- Familiarity with stock management processes
- Knowledge of customer service excellence principles
Skills:
- Effective planning and organizational abilities
- Strong problem-solving capabilities
- Customer-focused approach
- Excellent communication skills
- Proficiency in computer use
- Numeracy skills.
Competencies:
Essential:
- Building relationships and networking
- Adhering to instructions and procedures
- Achieving results and fulfilling customer expectations
Desirable:
- Collaborating with others
- Persuasion and influence
- Strategic planning and organization
- Managing pressure and overcoming challenges
Desired Experience & Qualifications
Experience:
- Desirable: Background in a customer-facing position within retail or FMCG store operations
Education:
- Essential: Completion of Grade 12
- Desirable: Minimum of 50% in Mathematics and English at Grade 12 level
Please send your CV to: CLK0356MGR@clicks.co.za
Job Description and Responsibilities
Overview of the Role
Are you ready to charm customers with your winning smile and lightning-fast cash handling skills? As a Shop Assistant/Cashier at Phalaborwa, you’ll be the friendly face and efficient hand that keeps the cash flowing and the customers coming back for more.
Main Responsibilities
– Greet and assist customers with a smile and a bounce in your step
– Ring up purchases accurately and efficiently
– Handle cash and card transactions like a pro
– Keep the shop looking spick and span, because cleanliness is next to retail-godliness
– Provide stellar customer service that makes people go, “Wow, I need to come back here!”
Qualifications and Skills Required
Educational Background
A degree in Cash Handling 101 isn’t required, but a high school diploma or equivalent is definitely a plus!
Required Skills
– Superb customer service skills – think of yourself as a retail superhero!
– Quick and accurate math skills – you’ll be counting cash faster than you can say “retail therapy”
– Ability to work efficiently under pressure – because sometimes the line gets long, but you keep it cool
– Attention to detail – those price tags better match up with what’s ringing through the till!
Working Hours and Compensation
Work Schedule
You’ll be strutting your stuff on the shop floor for [X] hours a week. Get ready to embrace the retail hustle!
Compensation Package
Besides the joy of helping customers find their perfect purchase, you’ll be earning a competitive salary that will make you smile even wider than your customers do. Go ahead, treat yourself to that extra cup of coffee – you’ve earned it!
Application Process and Deadline
Looking for a new job opportunity as a Shop Assistant/Cashier at Phalaborwa? You’re in the right place! Below is everything you need to know about the application process and deadline.
How to Apply
To apply for the position of Shop Assistant/Cashier X1 at Phalaborwa, simply click on the “Apply Now” button on the job listing. Make sure to have your updated resume and a brief cover letter highlighting your relevant experience ready to upload. If there are any specific requirements or qualifications mentioned in the job description, be sure to address them in your application.
Link to Application:
Follow Our WhatsApp Channel for Daily Latest Vacancies
Application Deadline
Don’t procrastinate! The application deadline for the Shop Assistant/Cashier X1 position at Phalaborwa is [insert deadline date here]. Be sure to submit your application before this date to be considered for this exciting opportunity. Remember, early bird gets the job (or worm, depending on your preference)!If you are passionate about customer service and thrive in a dynamic retail environment, don’t miss out on the chance to join our team as a Shop Assistant / Cashier in Phalaborwa. Take the next step in your career by submitting your application before the deadline. We look forward to welcoming a dedicated and enthusiastic individual to our team. Apply now and embark on a fulfilling journey in the world of retail.
Frequently Asked Questions
1. What are the main responsibilities of the Shop Assistant / Cashier position in Phalaborwa?
2. What qualifications and skills are required for this role?
3. Can I apply for this position if I have limited experience in retail?
4. How can I submit my application for the Sho
